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Each office has unique cleaning requirements. We recommend that you communicate your expectations with the assigned cleaner at the beginning of the booking and point out specific duties, as well as define the areas that need special attention.
On Helpling.ie, thousands of self-employed, domestic cleaners are registered with a wide range of prices, expertise and reviews. All registered cleaners are self-employed and liability insured. Simply scroll through different profiles and select your preferred cleaners to find the best match.
With Helpling, payment is processed securely online. Customers pay safely online and manage the booking via desktop or via the mobile app. Payment won't be processed until after the clean.
Our dedicated customer service team is available Monday to Friday 9am to 5pm. Please reach out to us via email. The e-mail address for this is available in your online profile. Our team is always happy to support you and offer all the information you need!
Helpling is the leading marketplace for cleaning services in Ireland. We‘re not a cleaning agency or cleaning company. We‘re an itermediary platform that matches customers with self-employed cleaners. Through our platform, you can book a cleaner in only 60 seconds.
Each office is different and since it’s the cleaner’s first visit, it’s good to provide some guidance. Ideally, write down a list of priorities for your cleaner. Every cleaner on our platform is experienced, but this will help them to tailor their work to your working environment. When the cleaner arrives, show the cleaner around your office highlighting your priorities. Make sure to also show the cleaner where to find the cleaning products to use – if you have any preferences or surfaces that need special care, discuss these quickly with your cleaner.
We strongly recommend that a representative of the office is present least for the first cleaning, so there is someone to show the cleaner around the office and highlight areas that need to be cleaned.
We recommend to have the following cleaning supplies in the office:
Further cleaning supplies are required for adidtional cleaning services, such as:
If you did not like your cleaner, you can easily replace your cleaner in your account and send out a new request for another cleaner.
If you need to request an amendment to your invoice, if there has been any damages during the cleaning and for any other questions, please email us at [email protected].